TIPPS ACADEMY

Contract Catering & Support Services

Sector-specific communication training for leaders in contract catering & support services, delivered by a resident specialist.

Resident Expert

Michelle Strydom
The Sales Expertise

Michelle Strydom

Sales Coach

Michelle Strydom is a global behavioural and commercial performance expert, revenue growth advisor, and Founder & CEO of The SMG Group. She brings over 20 years of frontline and executive leadership experience, having led multicultural B2B sales and retention teams — increasing average contract values from $1.5M to $7.5M, boosting conversion rates from 12% to 65%, and sustaining 98% client retention. A certified DISC, Motivators, and EQ Analyst, and a Goleman EQ Certified Coach, Michelle turns behavioural intelligence into measurable commercial performance.

Key facts

Years Leadership Experience
20+
Avg. Contract Value Increase
$1.5M to $7.5M
Conversion Rate Growth
12% to 65%
Sustained Client Retention
98%
Professional Certifications
DISC, Motivators, and Goleman EQ

Masterclasses

Playback unlocks after purchasing a package.

Masterclasses for Michelle Strydom are being produced and will appear here.

Packages with Michelle Strydom

IncludedPrice coming soonFoundationPrice coming soonGuidedPrice coming soonExecutive
Access duration———
Full module library (all chapters)
Self-paced, on-demand learning
One-on-one online coaching sessions—3 sessions6 sessions
Feedback on your own presentation style
Analysis of previously delivered presentations
Psychological assessment
Priority scheduling

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